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Zain Creative Hub

Privacy Policy

At Zain Creative Hub, we value the privacy and trust of families, participants, and visitors. This policy explains how we handle personal information when you contact us, use our website, or participate in our programs and activities.

Last updated: 10 November 2026

1. Information We Collect

Depending on your interaction with us, we may collect your name, contact details, program inquiries, registration information, and other details you choose to provide through our website, WhatsApp, telephone, or in person.

When registering a child or participant, we may collect information reasonably needed to organize and deliver the relevant activity, including parent or guardian contact details and age-related information.

2. How We Use Your Information

We use personal information to answer inquiries, manage registrations and bookings, coordinate programs, communicate important service information, provide appropriate participant support, and improve our services.

We may use contact information to respond to inquiries, provide updates about requested programs, and communicate relevant information in accordance with applicable laws and communication preferences.

3. Children’s Information and Safeguarding

Information relating to children is handled with particular care. Parents or legal guardians are responsible for providing registration information and relevant authorizations for minors. We seek to limit the collection and use of children’s information to what is reasonably necessary for our programs, activities, and related administration.

4. Photography and Video

Photographs or videos may be taken during activities. The applicable permissions and conditions concerning the use of participants’ images are explained in the registration receipt and accompanying terms acknowledged by the parent or legal guardian. Any use of such material is subject to those terms and applicable law.

5. Sharing of Information

We do not sell personal information. We may share limited information with service providers or program partners where reasonably necessary to deliver an activity, operate our services, or comply with legal obligations, subject to appropriate confidentiality and data-protection safeguards.

6. Website Technologies

Our website and the services used to operate it may use cookies or similar technologies for essential functionality, performance, and website measurement. The availability and operation of such technologies may depend on your browser settings and the tools enabled on the website.

7. Data Protection and Retention

We take reasonable organizational and technical measures to protect the information we hold against unauthorized access, loss, or misuse. We retain information for as long as reasonably needed for the purposes described in this policy or as required under applicable law, and then delete or anonymize it where appropriate.

8. Your Choices and Rights

You may contact us to request access to, correction of, or deletion of your personal information, or to raise a concern about how it is used, subject to applicable legal requirements and exceptions. You can also ask us to stop sending optional promotional communications.

9. Changes to This Policy

We may update this policy to reflect changes in our practices, services, or applicable requirements. The latest version will be made available on this page.

10. Contact Us

For questions or requests concerning privacy, please contact Zain Creative Hub in Abu Dhabi, UAE.

Email: info@zain-creative.com

Website: zain-creative.com/contact